Frequently asked questions
The process we use to build your website takes a certain amount of time and a lot of planning and research. Unlike other agencies, we DON’T use templates. We build your website from scratch, which means you get a unique design tailored around your business. Buying a website from us should not just simply be seen as a business expense as your website is a sales tool that should earn you money.
It takes approximately 6-10 weeks to build a website from start to finish, providing we have all the information from you. Our full web design process is broken down here. Generally speaking, the website will only take a long time if we are still waiting for text and images from yourself.
We specialize in XHTML, CSS and Flash, but are very experienced with JavaScript, DHTML, XML, PHP, and others. Although it's unlikely, if there's something we can't do, we can reach out to our network of partners for additional services (at no additional cost to you).
Yes! For one time changes, we will provide you with an estimate before beginning the work and charge at our standard hourly rate. If you anticipate regular needs for maintenance, one of our Ongoing Maintenance Plans may be more cost-effective for you.
Yes.
We track your rankings using our reliable software. We get updates everyday and we’ll be able to see what’s working and what isn’t. We’ll send you a monthly report so you can see your traffic numbers and rankings. Here are some of the recent rankings from our previous clients.
Yes, we split the payment into two. The first 50% is usually taken once you have seen the mockup of your homepage and you’re happy to move forward. The following 50% is taken 30 days after this.
No. In the past we have found that projects can take a lot longer than expected to complete. We might be waiting for information from you and this can delay the process. Sometimes these delays can take months. This is why we always invoice 30 days after the original payment. At this point we’ll be well on our way with your new website and you’ll be able to see the progress.
Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website looks great on a variety of devices.
If we build your website, we will generally manage the hosting for you so you don’t need to do anything. We use the same hosting company for our own website and for ALL our clients. Each website is managed individually to avoid any security issues. Every website we build has unlimited bandwidth, 20GB of disk space, 2GB Ram and 99.9% uptime. We’ve used the same company for 5 years and we don’t plan on changing this anytime soon.
Usually that is you. You are the expert on your business, so it’s usually best if it comes from you. If you need help, we have a copywriter on our team who can help clean up or write original content for you at an additional cost.
A lot! Your input and feedback is crucial to this process. We’ll start with a lot of questions about your needs, your likes, your wants and work with you to develop just the right look and functionality.
JATHIN Software is a leading product based and IT services, consulting and business solutions, which focused on highly qualitative, innovative services, integrated e-business solutions timely delivered and cost-effective services, dedicated to helping the world’s leading companies build stronger businesses.